Why TN Outsourcing is Different
Outsourcing shouldn’t feel like a gamble—it should feel like a strategic advantage. At TN Outsourcing, we understand the concerns and challenges that come with outsourcing. That’s why we’ve spent decades perfecting a proven approach that takes the guesswork out of hiring, onboarding, and delivering exceptional results. Here’s how we ensure your success:
- Precision in Candidate Selection: We combine rigorous role profiling with a deep understanding of your business to find the perfect fit for your needs.
- Seamless Onboarding: Clear documentation, thorough training, and robust processes mean minimal disruption and maximum efficiency.
- Unmatched Expertise: Battle-tested methodologies and experienced leaders ensure your team is built to perform from day one.
With TN Outsourcing, you’re not just outsourcing.
You’re partnering with a team that’s invested in your growth and success.
High-Level Onboarding Timeline
To ensure transparency and alignment, our onboarding process is structured in ten phases, designed to make your transition as smooth and efficient as possible. Here’s a snapshot of our process:
Phase | Timeline | Key Activities | Responsible | Deliverables |
---|---|---|---|---|
1. Contract and Setup | Days 1 – 3 | Sign Contract, Define KPIs & SLAs, Finalize IT Requirements | Client & TN Outsourcing | Executed Contract, Documented KPIs, IT Specs |
2. Role Profiling | Days 4 – 7 | Deep-Dive into Role Requirements, Align on Culture Fit & Skills Needed | TN Outsourcing (Recruitment) | Detailed Role Profile, Success Metrics |
3. Candidate Screening | Days 8 – 10 | Sourcing Resumes, Initial Phone Screens, Skill Assessments | TN Outsourcing (Recruitment) | Shortlisted Candidates |
4. Multi-Level Vetting | Days 11 – 13 | Senior Recruiters & Supervisors Evaluate, Final Candidate Selection | TN Outsourcing (Recruitment/Ops) | Top Candidates Ready for Review |
5. Client Approval | Days 14 – 15 | Present Finalists, Client Interviews (Optional) | Client | Hired Candidates |
6. Onboarding Setup | Days 16 –17 | Access Setup, Review Process Docs, Kickoff Meeting Schedule | TN Outsourcing (PM, QA, IT, Ops) & Client | Systems Setup Complete, Onboarding Materials |
7. Training | Days 18 – 30 | Conduct Training, Provide Tools & Guidelines, Finalize Communication Plan | Client & TN Outsourcing (PM, QA) | Training Completion, Knowledge Base |
8. Productivity Monitoring | Ongoing | Weekly Check-Ins, Performance Dashboards, Metrics Access | Client & TN Outsourcing (Engagement Mgr, QA, Ops) | Regular Performance Reports |
9. Best Practices Integration | Ongoing | QA Audits, Continuous Improvement, Client Feedback Integration | TN Outsourcing (QA, Ops) | QA Reports, Process Enhancements |
10. Post-Onboarding Review | Day 45 | Review Outcomes, Gather Feedback, Plan Scaling | TN Outsourcing & Client | Onboarding Assessment, Growth Plan |
What Sets Our Process Apart
To ensure transparency and alignment, our onboarding process is structured in ten phases, designed to make your transition as smooth and efficient as possible. Here’s a snapshot of our process:
1) Contract and Setup
We begin by formalizing our partnership and defining success metrics. From KPIs to IT requirements, we ensure everything is aligned before the real work begins.
Why it matters: This sets a strong foundation to avoid misalignment and ensure clarity right from the start.
2) Role Profiling
We immerse ourselves in your business to define the ideal candidate profile, not just based on skills but also cultural fit and long-term potential.
Why it matters: The right hire isn’t just about qualifications; it’s about finding someone who truly fits your team and vision.
3) Candidate Screening and Vetting
We go beyond resumes. Our multi-level vetting process, led by senior recruiters and project supervisors, ensures you only see the top 10% of candidates.
4) Client Approval
Your involvement is flexible, your welcome to review candidates yourself or trust us to make the final call. Either way, the decision is always yours.
Why it matters: You maintain control, ensuring confidence in the hiring process.
5) Onboarding Setup and Training
A dedicated team ensures every detail is covered, from systems access to role-specific training. If you have existing documentation, we integrate it or help you create it from scratch.
6) Monitoring and Best Practices
Productivity tracking, QA audits, and continuous improvement are baked into our process, ensuring your team consistently performs at the highest level.
Why it matters: You get full transparency and actionable insights to make data-driven decisions.
7) Post-Onboarding Review
We don’t stop at onboarding. At the 45-day mark, we evaluate outcomes, gather feedback, and recommend next steps.
Why it matters: Your success is our success, and we’re always looking for ways to improve and grow.
What You Gain with TN Outsourcing
- Confidence in Every Hire: With our rigorous screening and vetting, you’ll never have to wonder if you’ve made the right choice.
- Faster Time-to-Productivity: Our streamlined onboarding and training mean your team hits the ground running.
- Transparent Processes: Regular check-ins, performance dashboards, and QA reports keep you in the loop at all times.
- Scalability Without Stress: Whether you’re growing your team by 2 or 200, we provide the tools and expertise to scale with ease.
Next Steps
Reach Out
Fill out the contact form or schedule a call to begin the conversation.
We’re here to help.
Here’s how to get started:
- Review and sign the contract.
- Finalize KPIs, SLAs, and IT requirements.
- Schedule a role-profiling meeting.
- Let us recruit, vet, and present your dream team.
- Kick off onboarding and training.
At TN Outsourcing, we don’t just deliver results, we deliver peace of mind.
Let’s build your winning team together.