Our Services
At Telecom Networks Outsourcing, we are committed to offering customized outsourcing solutions that are tailored to the unique needs of each of our clients. With a broad range of services, we aim to optimize your business operations and improve efficiency, allowing you to focus on what truly matters—growing your core business.
Inbound
- Customer Service
- Answering Service 24/7
- Help Desk 24/7
- Tech Support Levels 1 and 2
- Claims Processing
- Follow up of claims and sales
- Suggestions and Complaints
- General Information Service
- Automatic Attention (IVR)
Outbound
- Phone sales
- Telemarketing
- Lead Generation and Verification
- Interviewing
- Surveys
- Database updates
Business Process Outsourcing (BPO)
- Data Entry
- Data Conversion
- Web Optimization
- Web Research Information
- Medical Interpreting
Healthcare Support Services
- Medical Billing
- Order Management
- Medical Records Management
- Referral Support
- Consent Review
Our inbound services include 24/7 customer service, technical support, and claims processing, ensuring your customers always receive the assistance they need, whenever they need it. We also handle complaints and suggestions, general information services, and automatic attention (IVR), making sure all your customer interactions are managed efficiently.
For outbound services, we offer phone sales, telemarketing, lead generation, and surveys, helping your business reach new prospects and maintain a competitive edge in the market. We also assist with database updates and interviewing, ensuring your data stays accurate and your recruitment process is seamless.
In addition, our Business Process Outsourcing (BPO) solutions cover tasks such as data entry, data conversion, web optimization, and web research, providing your organization with the flexibility to manage time-consuming administrative tasks more effectively.
Our healthcare support services are designed to simplify operations like medical billing, order management, medical records management, and referral support, ensuring accuracy and compliance with industry standards.
With a multilingual team skilled in English, Spanish, French, and Portuguese, we are able to provide services across different markets. By leveraging the latest technology and a focus on efficiency, we deliver superior, reliable results that help drive your business forward. Let us handle your outsourcing needs while you focus on your business growth.
Contact Us
Leave your details and let us connect you with solutions